FAQs
Size and Fit
How do I choose the right size?
Please refer to our size guide for detailed measurements to help you select the best fit
How does the layered concept work?
Our unique design allows the bikini top to layer seamlessly under the OverKini, which features a lightweight top for effortless comfort and versatility. Our bikini tops are designed for a seamless, supportive fit—holding you in, lifting you up, and keeping you comfortable.
Product Care
How do I care for my swimsuit?
Love Your Suit
- Rinse after each wear
- Hand wash cold with mild detergent
- Gently press, don’t wring
- Lay flat to dry in the shade
- Avoid washer, dryer, bleach, or heat
- Let sunscreen & oils dry before wearing
Care gently—wear beautifully
Orders
Can I modify or cancel my order once it’s placed?
We strive to process and ship orders quickly, so we’re unable to modify or edit orders once placed. If you need to cancel an order, we'll try our best if it hasn’t shipped yet, but cancellation is subject to our fulfillment center's discretion. Once an order is shipped and a tracking number is issued, it cannot be canceled. Please email hello@sirenandsageswim.com, and we'll assist you as best we can.
What happens if I order something in stock as well as on pre-order?
We will ship in-stock items right away, and any pre-order items will be shipped separately as soon as they become available. You don’t need to place separate orders—each item will be sent as soon as it's ready!
Returns & Exchanges
What is your return policy?
We have an easy returns and exchanges process. You can return or exchange items within 21 days of purchase, as long as they’re in their original, unworn condition with all tags and sanatairy liners intact.
- Returns for a refund: There’s a small $5 processing fee per order, which will be deducted from your refund.
- Refund processing time: Please allow 10-14 business days for your refund to be processed.
- Exchanges & store credit: We offer one complimentary exchange or store credit return with no extra cost.
- Start the return process HERE.
How do I initiate a return or exchange?
We make it easy. Initiate your return or exchange HERE. To be eligible for return or exchange, items must be in original, unworn, unwashed condition with all tags and liners intact. Returns and exchanges must be submitted within 21 days of receipt of your order.
For returns Please allow 10-14 business days for refunds to process.
For exchange we offer one complimentary exchange or store credit return at no additional cost.
Shipping
What is your shipping policy?
Click HERE to view our shipping policy.
Where will my packages be shipped from?
Siren + Sage orders are shipped from our distribution center in upstate New York. Questions about your order? Contact us directly at hello@sirenandsageswim.com and we’ll be happy to help.
How long will it take for my order to arrive?
- Ground Shipping: 5-7 business days - $7.99
- Express Shipping: 1-2 business days - $13.99
Do you offer free shipping?
Yes! We offer Free Standard Shipping on orders over $200 within the continental U.S.
Do you ship internationally?
At this time we are shipping to the U.S. only. Join our mailing list to be the first to know when we expand internationally.
Contact
How can I contact you?
Please email us at hello@sirenandsageswim.com or through our online contact form and we will be happy to help. We aim to respond within 1-2 business days.
What should I do if I have an issue with my order?
If you experience any issues with your order, please contact us immediately at hello@sirenandsageswim.com, and we’ll work to resolve the situation as quickly as possible.